We highly recommend you to order the blender option with extra spare parts with great value, just in case for future replacement for this consumable parts .

1. As soon as you received the blender, please add some water inside the container to test, DO NOT run it without anything inside as it's a bad try for the coupling system, DO NOT grinding dry ingredients over 1 minute.

2. Like buy a new car it will has some smelling, it's totally normal situation, when you using at the beginning it may have some smelling even slight smoke comes from motor, but don't worry, that because the new motor gets heating up lubricant which coated on coils, it will goes away after few more times use.  Thanks for your attention.

3.The Jar is NOT dishwasher safe!!!

4. We can send the four types plugs as below, so please let us knowwhich type of plug and the voltage you need for the machine.

IMPORTANT:

1. If choose AU plug, we will send you EU plug with AU adapter
2. If your address belongs to remote area of Fedex/DHL/UPS/TNT , you should pay the remore area charge, othewise we can't ship it.

Q&A

Q1: Where is the Israel warehouse?

The Israel warehouse is located in Cyprus. We declare product differently depending on the value of the item.

Q2: Could it ship to Canary Island?

Due to customs clearance issues, we currently could not ship to Canary Island and other islands, the island with a zip code of 35, 38, 51, 52,07,please do not place the order,if you need to make order, please contact us first.